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Privacy Policy

Privacy Policy

Last Updated:1.25.25

Thank you for choosing SOS Plumbing Repair (“we,” “us,” or “our”). We respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website, sosplumbingrepair.com (“Website”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

By accessing or using our Website, you agree to this Privacy Policy. If you do not agree with this policy, please do not access or use our services or Website.

1. Information We Collect About You

a. Personal Information

We may collect personal information that you choose to provide through forms, phone calls, or emails, including:

  • Name
  • Email address
  • Phone number
  • Address or other contact details if you provide them
  • Any other information you choose to provide when contacting us

b. Automatically Collected Information

When you access or use our Website, we may automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type
  • Operating system
  • Referring URLs
  • Pages visited and time spent on each page
  • Clickstream data

This information helps us improve our Website and deliver better and more personalized services.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  1. Provide Services: Fulfill requests for our plumbing repair and related services.
  2. Improve Our Website: Analyze usage trends and improve the content, functionality, and user experience on our Website.
  3. Communicate with You: Respond to your inquiries and send you information about your service requests.
  4. Marketing and Advertising: Send you promotional materials about our services (only if you have opted in to receive such communications), and serve relevant ads through third-party platforms.
  5. Legal Compliance: Comply with any applicable laws, regulations, or legal processes.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as pixels and tags) to collect information about your interactions with our Website. These technologies help us:

  • Understand usage patterns
  • Personalize content
  • Measure the effectiveness of our advertising campaigns

You can manage your cookie preferences through your browser settings. Please note that blocking or disabling certain cookies may affect the functionality of our Website.

4. Third-Party Tools and Services

a. Google Analytics

Our Website uses Google Analytics to help us understand how users interact with our Website. Google Analytics collects information such as how often users visit our Website, what pages they visit, and what other sites they used prior to coming to our Website. We use this information to improve our Website and services.

b. Google Tag Manager

We use Google Tag Manager to manage scripts and pixels on our Website. This service helps us efficiently update and control tags needed for analytics and marketing.

c. Google Search Console

We use Google Search Console to monitor our Website’s presence in Google Search results, which helps us understand and improve our site’s performance.

d. Advertising and Retargeting Platforms

We may use various ad platforms (such as Google Ads, Facebook Ads, or other platforms) to serve targeted advertisements. These platforms may use cookies, pixels, or other tracking technologies to collect information about your online activities over time and across different websites and services for the purpose of delivering relevant ads.

5. How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

  1. Service Providers: Trusted third parties who help us operate our Website, conduct business, or provide services to you (e.g., payment processors, marketing services).
  2. Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  3. Legal Requirements: To comply with any court order, law, or legal process, including responding to a government or regulatory request.

6. Data Security

We employ reasonable security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

a. Opt-Out of Marketing Communications

If you receive marketing emails from us and wish to opt out, you can do so at any time by clicking the “unsubscribe” link in the email or by contacting us directly at steve@sosplumbingrepair.com.

b. Access, Update, or Delete Your Information

You may request to access, correct, or delete any personal information you have provided to us. To make a request, please contact us at steve@sosplumbingrepair.com. We will do our best to accommodate your request, subject to any legal requirements or legitimate business interests that require us to retain certain information.

8. Children’s Privacy

Our Website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or through its features.

9. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. If we make any material changes, we will notify you by updating the “Last Updated” date at the top of this page. Your continued use of our Website after we make changes is deemed to be acceptance of those changes.

10. Contact Information

For any questions or concerns about this Privacy Policy or our data practices, please contact us at:

We value your trust and are committed to ensuring the privacy and security of your personal information. If you have any questions, please do not hesitate to reach out.

Thank you for visiting sosplumbingrepair.com and for reviewing our Privacy Policy.